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SJ

Product & Experience | Service Design

Hi!

I am Sunakshi

Product & Experience Design | Service Design

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Working at the intersection of physical  and digital spaces to weave omni-channel experience encompassing different touch points for online and offline interactions— enabling frictionless experience through integrated service offerings.

Featured Projects

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In-store Product 
Discovery Experience

Increased Average Order Value (AOV) by creating merchandising strategy and proposed internal dashboard to scale by store associates

Product Design, Customer Journey, DesignOps

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AOTF
Website Redesign

Reducing information finding time by 50% and providing consistent, intuitive user experience through a dev-ready design system and optimised IA

Information Architecture, Design System, UX

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TATA 1mg
Fulfilment Centre
Process Design

Built a system for rapid expansion of 40+ backend fulfilment centres and optimised internal flows for operational efficiency 

Design Ops | User-Motion Study | Project Management

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Kala-Kar Mobile
App Design

Connect people to the local traditional Indian artists near them to engage & build an art community 

Information Architecture | Visual Design | Design System

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UMD INFO Students Campus Experience

How do the physical spaces on campus affects the experience of UMD’s INFO students?
What can be improved?

UX Research | Journey Mapping

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MYKK Brand
Packaging Design

Narrating the story of a brand owner and the product through visual storytelling and translation in brand packaging design

Coming Soon...

Let's talk!!

As a life-long student of design, I am continuously revisiting previous works to experiment with new ideas

(lookout for reflection section)

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I am currently looking for full-time opportunities as a Product & Service Designer in the USA, and it would be my pleasure to get in touch with you if you have any opportunities or suggestions for me.

Get in touch at 

sunakshi.j29@gmail.com

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Who have I worked with so far?

Diverse experience from working with small start-up to large corporate

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